SALES SUPPORT INTERN - ANTWERP

 

THE OPPORTUNITY

At Dries Van Noten, you will take a central role in shaping the unique customer experience that defines our brand. Through your leadership and expertise, you’ll be instrumental in guiding our clients on a journey through the eclectic, artistic vision of Dries Van Noten.

 

YOUR ROLE & RESPONSIBILITIES

- Support Seasonal Wholesale Market Activity, ensuring dynamic and effective participation.

- Coordinate and manage schedules to ensure seamless and efficient operations.

- Enter orders with precision, ensuring every detail aligns with our commitment to excellence.

- Verify the accuracy of orders to maintain the highest standards of quality.

- Handle order cancellations and confirmations with clarity, professionalism, and thoughtful communication.

- Resolve claims efficiently, prioritizing exceptional customer satisfaction.

- Create and refine training materials that foster the growth and development of our team.

- Provide hands-on support during training sessions, guiding team members to embody the Dries Van Noten ethos.

- Oversee sample requests, ensuring timely and flawless execution.

- Contribute to our advertising efforts, helping to promote the distinct and innovative nature of the Dries Van Noten brand.

 

PROFILE

- An articulate communicator, both written and verbal, with a refined attention to detail

- Energetic, enthusiastic, and driven by a passion for creativity and fashion

- Proactive, with a natural inclination to take initiative and contribute ideas

- Collaborative and team-oriented, fostering an environment of shared creativity and support

- Deeply passionate about fashion, with an innate understanding of the industry’s nuances

- Adept at building lasting relationships with both clients and colleagues, cultivating a community around the Dries Van Noten vision

- Highly organized, with the ability to manage multiple projects and priorities with elegance and precision

- Highly organized, with the ability to manage multiple projects and priorities with elegance and precision

- Must be currently enrolled as a student in a relevant field and maintain student status throughout the internship.

The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.

 

OFFER

A temporary internship of 6 months, starting from January 2025.

 

Interested? Please apply on LinkedIn.

 

 

CREDIT CONTROL EXECUTIVE - ANTWERP

 

ROLE & RESPONSIBILITIES

Credit Assessment support

- Evaluate new and existing customers' creditworthiness.

- Set and review credit limits for customers based on their financial status and payment history.

- Approve or decline credit applications in accordance with company policies.

 

Debt Collection support

- Monitor and manage the collection of outstanding debts.

- Contact customers via phone, email, or letter to follow up on overdue payments.

- Negotiate payment plans and settlements with customers, where necessary.

- Maintain records of communications and agreed payment plans.

- Helping preparing documents letter of credit and certificate of origin.

 

Account Management support

- Accurate booking of banks.

- Reconcile customer accounts and ensure all payments are accurately posted.

- Resolve discrepancies in billing and account issues.

- Preparation of various sales invoices.

- Provide statements of accounts and invoices to customers upon request.

- Accounting knowledge to perform various entries in our accounting package.

- Actively track outstanding invoices and proactively contact customers (by mail/telephone).

 

Reporting support

- Prepare regular reports on credit control activities, including aged debt analysis and collection performance.

- Highlight potential bad debts and make recommendations for write-offs.

- Follow up on administration for press samples between our press offices

 

Collaboration

- Work closely with the sales and finance teams to manage credit risk and customer relationships.

- Communicate with internal departments to resolve any issues impacting credit and collection activities.

- Collaborate with the Sample & Archive coordinator in follow up of the sample administration.

- Supporting the financial team.

- Support during stock sales (making cash register, preparing invoices...).

- The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.

 

PROFILE

- Minimum 2 years of experience

- Bachelor’s degree in Accountancy and / or Business Administration

- Excellent knowledge of Excel and genuine interest in other areas of finance

- Administrative strong, accurate and organized

- SAP knowledge is a plus

- Flexible and likes varied work

- Languages: fluent knowledge of Dutch and English is mandatory

 

OFFER

Our company values Authenticity, Respect and Creativity are the pillars of our working culture. As part of our team, you can expect a collaborative and supportive work environment where your ideas are important and encouraged.

In addition of a competitive salary package, we offer hospitalization insurance, group insurance, mealvouchers and ecovouchers.

 

Interested? Send your resume and motivation letter to jobs@driesvannoten.com.

 

 

 

RETAIL OPERATIONS MANAGER - ANTWERP

 

ROLE & RESPONSABILITIES

- Project Management: Support market teams in the planning and execution of retail projects such as new store openings, providing guidance on operational requirements.

- Operational Excellence: Lead retail operations initiatives to develop and implement standards that encapsulate operational excellence and efficient retail management.

- Process & System Optimisation: Partner with global team to ensure retail processes and systems are fit for purpose and support the development of the retail operations innovation roadmap.

- Policy & Procedure Development: Support the development and localisation of new policies and procedures across markets to ensure they are relevant and practical.

- Training and store support: Host training session for new team members on Retail Operations processes and systems to ensure team have the necessary skills to operate a retail store. Support the store when needed.

- Onboarding new employees: To effectively integrate new employees into the organization by providing them with the necessary information, resources, and support to become productive and engaged members of the team.

- Inventory management: To efficiently manage the company’s inventory to ensure optimal stock levels, minimize costs, and meet customer demand.

- Process Audits: Regularly audit market operational processes to ensure consistent execution, operational efficacy, and adherence to process.

- Purchase Order Management: Raise purchase orders for retail operations services in the market.

- Market Collaboration: Collaborate with market leaders to inspire the vision of the Retail Operations strategy and drive success.

- The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.

 

PROFILE

- Experience in retail operations, with a strong focus on process improvement and project management

- Excellent communication and collaboration skills, able to work with stakeholders at all levels

- Ability to adapt to changing requirements and work effectively in a fast-paced environment

- Ability to think strategically and align retail operations with the overall business strategy

- Proven track record of implementing operational processes and procedures in a retail environment

- Strong analytical skills and ability to gather and interpret data to inform decision-making

- Experience creating and delivering training programs for retail operations processes and systems

- Perfect knowledge of English 

- Proficient in SAP and Retail POS Systems

- Use of project management tools

- Microsoft Office suite (Microsoft Outlook, Word, advanced Excel and PowerPoint all essential)

 

OFFER

Our company values Authenticity, Respect and Creativity are the pillars of our working culture. As part of our team, you can expect a collaborative and supportive work environment where your ideas are important and encouraged.

 

Interested? Send your resume and motivation letter to jobs@driesvannoten.com.