Career: Open Positions
- IT OPERATIONS EXECUTIVE - ANTWERP
- SALES ASSOCIATE(S) - PARIS
IT OPERATIONS EXECUTIVE - ANTWERP
TASKS AND RESPONSIBILITIES
- You provide accurate assistance with IT-related problems to colleagues, on-site and remote
- You are responsible for the purchase and installation of hardware & software
- You are responsible for our telecommunications
- You actively participate in various IT projects, such as the implementation of new technologies
- Besides operational tasks, you also support in the strategic IT overview and think along with the company objectives
- You are a pioneer in digitalization and think along about optimizations
- You are a good communicator and are stress-resistant
- You work closely with and report to the IT Director
PROFILE
- Education in IT and min. 2 years of experience in IT support or a similar role
- You are customer- and result oriented
- You are communicative and proactive
- You have experience within Microsoft applications and have knowledge of Windows Client 10, Windows Server 2019, network (routing, TCP/IP, DNS, WAN, DHCP), Firewall (Fortinet) and Wifi
- Experience in a fashion company is a plus
- You can communicate fluently in Dutch and English. You can get by in French
SALES ASSOCIATE(S) - PARIS
ROLE AND RESPONSIBILITIES
- Focus on generating high quality sales across all product categories, developing strong client relationships, and delivering outstanding services
- Make sure to adapt to each client, identifying their needs and inspiring them across the Dries Van Noten creations
- Execute sales and operations in an effective and efficient manner to achieve and exceed planned daily, weekly and monthly sales goals
- Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers and peers
- Identify and handle client enquiries and concerns
- Provide a flawless selling ceremony and impeccable customer experience
- Communicate Dries Van Noten brand aesthetic, philosophy and lifestyle to the customer
- Execute constant follow-up and retention activities to nurture and develop the client portfolio
PROFILE
- At least 5 years of relevant customer facing experience in retail or another high-end service environment
- You are versatile, organized, motivated, methodical, and professional
- You have an excellent sense of customer service and a natural passion for people & service
- The ability to adapt to different cultures & a real sense of empathy
- A team player attitude to reach a common goal & go the extra mile
- You can work in a team
- You have a good knowledge of English and French. Other languages are a major plus.